Under normal circumstances, all orders will be shipped from our warehouse within 1-3 days. Once shipped, customer will immediately receive a shipping confirmation email/SMS. Please note: The shipping confirmation email may be filtered as spam, or otherwise an error has occurred resulting no status update. If you have not received the shipping confirmation via email/SMS, or have any queries regarding your order please contact us via WeChat (OzCat666) or email so that we can assist you.
For pickup orders, please do not pick up an order without being notified. Once you receive the ready for pick up notification, you will be informed with instructions regarding pickup location and hours.
Thanks for your cooperation.